Ready for This Season's Special Finale?
Ahh yes, the "Season Finale": that special time between December 26 and New Year's Day.
Savvy retailers know that the post-Christmas time will determine the overall outcome of their 2012 Holiday Season. Which will it be for your stores?
- A full "Ho! Ho! Ho!"
- Cut back? Just a "Ho! Ho!"
- Or - yikes! - just a "Ho Hum"
Why? Because of the many opportunities to reduce expenses. Less advertising cost. Less staff. Fewer hours than the pre-Christmas stretch. And, the opportunity to clear out seasonal merchandise, generate cash, and move on to the New Year.
- Special merchandise buys, in readiness for those After-Christmas Price Hounds;
- Special customer service perks for those shoppers using Gift Certificates;
- Renewed emphasis on capturing customers' email addresses;
- Special incentives to bring the customers back. Liberally give out coupons - bag stuffers! - such as "15% off February Purchases".
The clock is ticking. The customers will be there.
"It's not how you start; it's how you finish!" is especially true for retailers. To make the most of your 2012 Holiday Season, focus every effort on finishing strong.
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