- "As I consider restocking, and go through the process of assessing 2012, I keep wondering, 'WHY am I doing this?!'"
- "Sure, I love my merchandise and the customers who love this merchandise. But, my results just are not good."
- "My staff and others are telling me that some of our best customers are going to a competitor. Hmmm...."
If so, The Retail Owners Institute would suggest that all of these concerns reflect the same missing ingredient: you have lost your Competitive Edge.
The solution? Re-discover and establish a distinctive and compelling Competitive Edge! Fast!!
Ask yourself, "What do we offer that separates us from all our competitors?"
- Absolutely the lowest prices?
- Absolutely the broadest inventory assortment?
- Absolutely the very best location?
- Absolutely the wanted lines that no one else has?
- Absolutely the best e-commerce operation in your market?
- Absolutely the services for customers that are unique and special?
- Absolutely the most efficient and frugal operation around?
- Absolutely the biggest outlet for your merchandise anywhere?
And of course, "absolutely" means without question, obvious to everyone. That is the only way any of these strategies represents a true Competitive Edge.
What if you do NOT have a true Competitive Edge?
Then, absolutely, you should consider cutting your losses and closing down!
Kidding yourself that you are okay regarding a Competitive Edge is one of the tell-tale signs of a retailer in decline.
Reflection time is over.
It's time to commit. Act now! Reclaim your Competitive Edge!
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